Airtel
Gprs connection on hold after every 4-5 minutes

Dear sir,

my mobile no is 9932569368. I am using airtel mobile office service almost 1 year with out any problem. But since nov 25 i am facing a huge problem. I can now only access gprs for 4-5 minutes after connecting to the internet. After that the gprs connection is getting hold forever. If i diconnect it and then reconnect it then same things happened repeatedly. I am using nokia n72 handset. I have complained many times (30) to the airtel technical help line (12118). But they are not responding well. Many they have taken complains and take some days to resolve it. And i called to 12118 every time they have said my complain has been resolved but my problem remains same. I am using mobile office 98 plan. This problem happen to every n72 with airtel connection. Because now i am using gprs with vodafone in my n72 without any problem. And with my airtel sim i can access gprs without any problem.but i am facing the same problem with every airtel sim. I have tried with another n72 same things happened. Sir please please help me and resolve my problem.

Yours faithfully

Alakesh koley

E-mail ID- koley.alakesh2@gmail.com

Company: Airtel
Country: India
State: West Bengal
City: West Medinipur

  <     >