Airtel
Unauthorized deduction of amount from past six months
- 01-08-2011
- 138
From the last six months, amount is deducted from my airtel prepaid no.9867149967 without any reason. any monthly scheme automatically gets activated every month and a amount of rs.30 is deducted from my balance. other then this everyday minimum of re.1 is deducted from my account. someday upto rs.5 arealso deducted. i have tried de-activating the schemes by calling in customer care but once that scheme gets deactivated some other sc heme strats. on 6/1. i have also tried messaging on *121# but all in vein as the scheme gets activated he next morning. i went to the lokhandwala branch of airtel relationship center and they connected me to the customer care. he said that no schemes wil b activated without my consent n also all nio deductions. but today wen i checked my balance, they r deducting re.1 everyday for some value added service while when m going de-activate the scheme it shows that "no value added service is activated on ur number". then for wat reason are they charging me??? m furiated now.. i want refund of all the money thery have deducted without asking me to start a service.pls do the needful or else ggive me some other solution.
Company: Airtel
Country: India
State: Maharashtra
City: Mumbai City