Airtel
SIM card deactivation without any intimation to custome

This is to draw your attention that My sim card Number is 99396 26563 and it has Roaming now (at Mumbai).

I had recd. last missed call on 8Th JAN by someone after this i did not check my mo. I check my mobile sometimes when i get time. I was checked my Mo. on 16th JAN when i found my SIM card Off.

That's why i made a call to Airtel Customer Care Executive For couple of times, They replied in few points seperately which is as follows:- (Pls note)

1. Your SIM card Has Closed by Airtel due to Not Confirmation of Your documents.

2. Your SIM card Has Closed by Airtel Bcoz You did not Recharge of Rs.200/- within six months. & New SIM card has come in Market.

3. We are Transfering Your line to Our Senior.

4. It may be that By mistake we did not give you msg/intimation about close to your SIM card.

But the True Facts Is:-

1.That I have purchased this sim card four years ago and i am continue using this, So there is no question for document confirmationion in lack of any intimation.

2.I was not aware of this that we have to recharge min.200 within six months, yet customer care had provided me the any intimation so why i would have not recharge. I would have do something.

3.When they going to transfer line they they disconnected the line, Sorry to say but some mistake in line or in their mind.

4.How this can happen by mistake, it's not their personal property, it's public property.

Sir, Due to this Nonsence i have loosing relationship bcoz i am using this SIM card Since Four Years, My all relatives have only this no.

Kindly Stop this Misguidance or autocracy which is making by AIRTEL..

My Alternate No. is 96990 46494 (Reliance GSM)

would request you to arrange to activate the SIM card.

Pls do the needful ASAP.

Thanks & Regards,

Raj

Company: Airtel
Country: India
State: Jharkhand
City: Ranchi

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