Airtel
MNP held up
- 01-25-2011
- 43
Dear sir,
I am using two airtel nos. 9815604963 and 9815614963 which are having call drop problem for more than six months. I am not able to take up call comfortably from my office as well as home. in this regard a complaint was lodged on 11.08. Airtel agrees that there is a problem but are not able to resolve it till date. when I applied for MNP I was flooded with calls assuring me that this issue will be resolved in one days time (which is is either impossible or else they have not cared about my complaint lodged in Aug).
Now the issue is that Airtel have objected to my MNP on the pretext that I have signed a contract with them (which is not true).
Is that the right behavior that one is not provided proper service and is not allowed to change service provider.
If they keep on harassing me I will take legal way claiming all the damages due to deficiency in services.
I am surprised why this company is not clear and transparent
Company: Airtel
Country: India
State: Chandigarh