Airtel
DND service not activated on my numbe

I have got my phone number registered on Do-Not-disturb service sine march. Despite that I have been continuously receiving promotional messages. I logged another complaint for this on 16-01 and was told that these messages would be stopped after 26-01. However, the condition is still the same and still continue to receive messages. also, the waiting time on customer care is pathetic. After trying for 3 days it was today that I was able to log a complaint and the lines were not busy. Moreoever, i was again asked to wait for 10 more days to for the messages to stop coming. also, the solution that i got was that in future if u keep getting messages then please keep logging a complaint... Why the hell cannot an action be taken once for that? If I have to lodge a complaint again and again for the same thing and still no action being taken on this, then what is the use of using airtel services..Please look into this matter urgently!

Company: Airtel
Country: India

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