Airtel
Forced Services

Mobile compnay is forcing users to take their value addewd services. We got SMS stating that you will receive Cricket alerts and if you dont want this service call us to cancel. If by any chance consumer misses this SMS, he will start getting these unsolicited messages and also will get charged.

Mobile company can ask consumer whether he / she wants services but can not activate it automatically and ask consumer to get it cancel. Its indirect way of makinga forced revenue. A selection of value added services should be "demanded" by consumer and can not be automatic.

Company: Airtel
Country: India

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