Airtel
Airtel Rejecting the MNP

This is what I sent to Vigilent Officer,

Departmentt of Telecom,

CC: Nodal Officer Airtel, Appellate Officer Airtel, Customer Care

I'm registering a complaint with you for deliberately rejecting my MNP application from Airtel to Tata Docomo from Airtel service. I have sent the MNP application to port my from Airtel number to Docomo 3 times with all the required documents but Airtel is rejecting the application for wrong reasons. I'm getting a message that the application is rejected for mismatch in UPC code. However, I verified with Airtel customer service that they received the correct UPC codes both the times.

I have called their customer service several times with out getting any proper answer. I also visited their store in Bangalore where they were not able to address this issue and asked me to contact their hotline. I have also paid the unbilled usage amount in excess of balance amount.

As promised, I hope you look into this problem and take appropriate action and resolve the issue.

I have furnished the details as below.

Name: Rajesh

Mob Number:

UPC Codes: 1. AX113SFP, expired on 05/02, due to rejection from Airtel.

2. AX561368, expires on 22/02,

Thanking you,

Rajesh

Company: Airtel
Country: India
State: Karnataka

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