Airtel
Unautonrized activation of friends chat service and dadagiri of customer care

Airtel has deducted rs 20 and started friends chat service without me sending any request. they have even not informed me about the start of the service and deduction. I came to know about deduction when on 16 feb at night when i checked my balance. I called customer care at 198 and came to know that rs 20 were deducted for friends chat service i told him that i have not activated the service but he refused to listen to me and cut the phone. I again called 198 and this time again the customer care person cut the phone and also stopped the service. So in this i was deducted rs 20 for a single day for a service which i didn'u use nor activated. When i again tried to call customer care i was not able to do so as it was disabled by them. This is total fraud and dadagiri. This is not about the money but about the cheating. I feel cheated and helpless as they have openely cheated me and i can't do anything about it

My airtel no is. 9636897938

Company: Airtel
Country: India
State: Rajasthan

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