Airtel
Wrong deduction by Airtel Live
- 02-18-2011
- 308
My cellphone no.8527605925 was having bal. Rs.210 at around 6pm on 17th Feb. The balance remains the same till nearby 10 pm but after that the balance starts deducting. I have only got 3 alert messages from Airtel of balance deduction of Rs 19.5, Rs 16.5 & Rs 6 but after that no pop ups just internal balance deduction & the balance came down to Rs 39.78. Then I talked to nodal officer & they refunded me only Rs 100 out of 170
“Thanks for using Airtel Live..ur bal have been deducted by rs. 19.5.”
And the worst part when I switched off my phone and restarted it at around 10:30 pm all I was left with was Rs 39.78 paise.
I lost Rs. 170 in 4.30 hours for browsing nothing or keeping my phone off!!!
Call to Customer care hasn’t helped a bit…All I got was a reply that “You would have used Airtel Live"
I want my Balance back and Airtel Live service removed from my phone.
I have already lodged a complaint regarding no 9717656250 having the same reason but forgot to mention that in just calling to nodal officer, & other authorities I have lost nearby Rs 70-75 using conference & all. So, who will bear that also. In all I have lost 306 75= Rs 381 for nothing for that 9717656250 no & Rs 70 call charges to nodal officer, & other authorities lost for nothing for this no 8527605925.
Vinay Borad
Vigyan Lok, Delhi
Email: borad_vinay@yahoo.com
Contact No.: 9717656250, 8527605925
Company: Airtel
Country: India
State: Delhi
City: East Delhi