Airtel
Unauthorised Deductions and stopage of the Customer Services

Dear Sir,

Dear Sir,

My name is Ramkrishna Shukla and I hold two airtel numbers viz; 9967201699 & 9967394869. The later number is used by my wife. Since last few months I have come across that the Airtel people without my authorisation activate services on my above numbers and deduct money from my balance. Whenever I came to know about this I have informed this to Airtel Customer Complaint Department on 198. After my compliant they deactivate the services but didnot returned my money which was deducted unauthorisedly.

Every time I called I told them that I donot want any kind of service on any of my phone, but every time after few days I discover that some service is activated on my above numbers and balance has been deducted.

From last few days the same thing is happening on my number 9967394869 and to my surprise they have even blocked my number i.e. whenever I call on 198, it does not get connected to the customer care executive. I called from my other number and there also I could not get connected. then I used one of my relatives airtel number and it got connected within 1 minutes. They said that no services are activiated on my number. But still every day my balance is deducted.

I am so fedup with this thing that either I will close down this number or I will use the MNP. I am using my airtel number since last 6 years. Airtels network is worst and their services even worst than that. They use this kind of malractices to increase their revenue.

Company: Airtel
Country: India
State: Maharashtra
City: Mumbai City

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