Airtel
Activation of different plan

I'm krishna patil (918105662675). I'm Subcriber of airtel from more than 1 year. Just now activated rs.19 GPRS pack, instead of 19 rs, 60 rs pack got activated and balance deducted. I dialled *567*14#, it showed " due to your low balance you can activate Rs.19 Pack reply with 1 to activate ". I did, then message came " Dear customer, you have been charged Rs.60 for this service. Now you can enjoy browsing upto 1GB for 14days". I lost 60 rs :(. I called cust care they told its not possible to refund your balance, they can't do anything.

Company: Airtel
Country: India
State: Karnataka
City: Shimoga

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