Airtel
Deceit

Sir, PH- 9975052404

I had applied for mnp on 17 feb. I got a upc, which i submitted to docomo on 19 with the processing fees. Since then I am receiving calls from airtel saying that due to some technical glitch the porting out will be delayed. They are trying every trick in the book to retain me. Its is none of the Airtel's business to enquire about which subscriber I am applying for. Airtel then indulged in a grossly unethical business practice on 24 feb. I got a call from Airtel, again saying due to technical problem we are unable to port out followed by the pursuance to retain Airtel. When I refused and told him about the distress they are causing (specially running on zero balance for porting) he offered me a plan which he said I could use mean while. The details given by him where as follows

Send cpr to 51619

He told me this plan has 6 months validity and the first month calling is free so u could use this plan for free in mean while my porting out gets processes. I repeatedly asked him whether sending this would negate my mnp request and he assured me anything of that sort would not happen.

When I did the required I was bewildered to receive the message that " your port request has been canelled". I recharged my mobile immediately to call to customore care. I requested them several times but to no use. I got my second shock when an Airtet representative deceived me by giving a random complain no which did not have any complain. Again I called to customer care and had a conversation with Mr. Asif who set my call on hold and did not respond.

Its such a harrasment caused by Airtel and running to customer representative of Nagpur (zone 1) has been like being kicked like a football

Airtel being such a big company is not expected to be indulging in such practices and this needs to be a alarm of sorts.

Thank you.

Company: Airtel
Country: India
State: Maharashtra

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