Airtel
Deductions

Hi, I use Airtel since 5-6 years now. Previously, i did not have any problem with Airtel but now, they have been deducting amount from my account for something i have not used at all. They have been deducting my Rs.10 weekly for TIPS BY YUVRAJ SINGH service and Rs.30 weekly for Video Mode Activation. I have complained earlier to their Customer Care and deactivated whatever was activated on my number. But still, I am facing the same issue. Whenever I call them, they say i have gone to their site (Airtel Live) and downloaded some stuff from there that is why the amount is getting deducted. And they can see it in their system. But i never go to Airtel Live for net surfing. They promised me to refund my amount as i was right. But it is only half refunded. I am trying to call them but I am not able to connet to their Customer Care Officer. Today again they deducted Rs.30 for Video Mode. I am not ale to understand what should I do regarding this issue.

Company: Airtel
Country: India
State: Maharashtra
City: Pune

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