Airtel
DEDUCTING BALANCE FOR MSG EVEN AFTER HAING MSG PACK AND ON
- 03-07-2011
- 276
MY NO IS 7896284802, ON 27TH OR 28TH FEBRUARY I TOOK A MESSAGE PACK OF 35 RUPEES. THE VALIDITY FOR THIS IS 30 DAYS. ON 7TH MARCH I FOUND THAT SUDDENLY RS 1 IS GETTING DEDUCTED FROM MY ACCOUNT. I CALLED UP THE CUSTOMER CARE AND ONE EXECUTIVE TOLD ME THAT THE VALIDITY OF THE PACK IS STILL THERE. HE THEN TRANSFERRED THE CALL TO ANOTHER CUSTOMER CARE EXECUTIVE WHO TOLD I HAVE NO SUCH PACK THOUGH ON 7TH MORNING THOUGH I HAD ZERO BALANCE I COULD SEND MESSAGES. AFTER TELLING HIM THE FACT HE ABRUPTLY DISCONNECTED THE CALL. BEWARE OF AIRTEL. THE WORST NETWORK PROVIDER.
Company: Airtel
Country: India
State: Assam
City: Cachar