Airtel
Unnecessary activation of pakages on account, thereby deduction in balalnce

Hi,

This is regarding mobile number 9975931556.

I have called customer care multiple times and did not get solution on my issue.

Without my notice some model of the day pack is activated on my mobile by airtel.

They are deducting 50 rs every fortnight. I came to know it very late and when i noticed this i called up customer care on 4th march again.

The executive agreed to refund the deducted amount in four hours.

Till now i havent received any refund from airtel. This is absolutely not acceptable. Airtel should deliver what they commit.

The issue is since model of the day pack is activated on my account I want refund of all amount deducted under this name.

Further I have applied for do not disturb in month of September and still i am getting promotional calls from people.

I have received several calls for credit card till now.

I Need this issue to be address as soon as possible.

Further I am escalating this issue to consumer complaints as I have not received solution over a call till now.

Nikhil Hande.

Company: Airtel
Country: India
State: Maharashtra
City: Pune

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