Airtel
Intentionally rejecting MNP request

Hi, I am an Airtel customer for 2 years. My no is 9995315492. But I was sick of the service and decided to change to BSNL using MNP. I gave request to bsnl on 4/3 by filling out a form. They processed the request and after that I got a call from Airtel offering some new plans but I rejected it and confirmed my change. But strangely, I got a message from BSNL stating that the port in request was rejected by airtel due to UPC (Unique Porting Code) Mismatch. Today (10/3) I went to the bsnl office and checked the code they had entered and it was correct and valid. They said Airtel might have done fraud. So I contacted the senior officers but they said, first I have to disconnect from airtel. Then only they can do something. So I tried to contact the customer care. But for months I have been blocked from the customer care.(Its their policy against customers who complain). So I was unable to contact them. I got the number of Airtel nodal officer in kerala from TRAI site and called it. It played a sweet music and nobody answered. Same was with the Appellate authority. What can I do? How can I give myself a complaint to TRAI? If any of you Airtel people are reading this, please note this. I am studying in a college with 2000 students. And you are going to lose a lot of customers...

Company: Airtel
Country: India
State: Kerala

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