Airtel
Balance Detaction

Manish Tak

9772989468 (Prepoaid)

I want to tell the problem of detect balance of my a/c.

I tell the story in Detail.

6 March - I switch in airtel from vodafone and recharge my a/c. from 399 rupees.

10 March - I activite GPRS pack 50 MB Rs. 5/- Val- 1 day

14 March - I again activite GPRS pack 50 MB Rs. 5/- Val- 1 day

14 March My a/c. show 75 detection that time my moblie show 301 rupees. I do not know reason of detect balance. Dial cutomer care (121) but my phone is not conneted with customer representative.then I go our district office of airtel then I complain about all. complain no. is 30314610875

15 March again detect 10/- from my a/c or reason I don't know.

I complain but same problem with cutomer care 121. then I file the complain from other airtel prepaid connection complain no. 30315268557

Till then NO action taken by airtel then I again go airtel office and complain the problem your customer representative said to me I cross the limit use of free MB (50 MB) i.e. your balance is detect. but Sir. I know very well I used only 9 MB internet on 14 March and arround 18-20 MB internet on 10 March. Source- *123*10#

Till Today No action taken by airtel No call received from airtel.

Sir

I want to know, Why detect 85 rupees from a/c.

Company: Airtel
Country: India
State: Rajasthan
City: Ajmer

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