Airtel
Regading Call Charges

Telecommunications

I am having the mobile connection Number 99949-73473 with Airtel mobile service. On 13th march i received at the time of 5.36pm Unique porting ID is AT485751. The next day evening (14.03.2011) a person called me from Airtel network and convinced me "Please don't change the network from ours to others" .we will give you a competitive offer of Airtel-to-Airtel 0.10paise, Airtel-to-Others 0.30paise and 100 SMS free per day. This offer will free for 15 days there after daily rent of Re.1 for a day. They assured me this offer will be activated within 48 hours. For this offer he told me please cancel the MNP Immediately I canceled the MNP.I was waiting 48 hours until 16.03.2011 evening. They didn't activate the offer. Then i called the customer care they told me other two days 18th march morning they sent a message to me special offer valid now local calls to Airtel@10p/min, other local calls@30p/min. This offer free for 15 days and thereafter rent of Re1/day. After that they charged to other mobile@40p/min. So I so many time given complaint to customer care also Nodel officer, But not yet response me about my complaint and not resolved until now. So please take the needful action on Airtel Network. And i hope you will resolve my problem.

Thanking You.

By N.Srinivasan

Salem.


Company: Airtel
Country: India
State: Tamil Nadu
City: Salem
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