Airtel
WHY MY AIRTEL SERVICES WERE SUDDENLY BARRED WITHOUT INFORMING TO ME, PLEASE CLARIFY ME???
- 03-26-2011
- 80
Dear Sir/Madam I Bideshi Samantray, Father- Madhab samantray, D.O.B-06/10/1977 of address: Village-phulapokhari, P.s-Baranga, Distt-Cuttack-Pin-754005-ODISHA, Contact Number: 919937629916, would like to bring into ur notice that I have faced a great trouble by using this airtel service and i was putted in trouble only by airtel when in the night at 10pm when i dialed to my home for medical emergency as accident took place in the road but at that point of time i found suddenly my outgoing calls and sms are barred by the airtel service provider, when i called to 198 toll free customer care they didnt respond to my calls, i have tried more than 1000's of times to contact with customer care but they didn't picked my call and in such serious medical case i was not able to contact anybody due to this airtel, I have purchased the this sim on 3rd January at the time of purchase i have submitted my Driving License Xerox copy & Passport size photo to the Airtel Relationship Centre Cuttack and after 3days of purchase of Sim i have received a message from Airtel that Thank you for choosing Airtel we are in receipt of the documents submitted by you.
Therefore i Request D.O.T and TRAI to please look into this kind of matter punish these telecom operators and help atleast those people who hav till now not faced such kind of problem today i faced this problem and it may be tomorrow any person may face this problem, there should be made some rules that before barring they must inform the customers abt this so that one can be aware of this. From this bad experience i will suggest all my realtive in my home using 12 airtel connections to port in to bsnl and leave airtel now i know that BSNL best hai mere liye aur humsab ke liye bhi, hatao ish ghatiya airtel ko.
Company: Airtel
Country: India
State: Orissa
City: Cuttack