Airtel
Wrong deduction of Rs.480

Wrong deduction of more than Rs.480/- from the main balance of 9954479553 on 27.3.2011

Dear Sir/Madam,

(1) There is a saying that “History repeats itself”. But it had not become a history at all when airtel had kindly refunded me my Rs.500/-. Even then the same phenomena was repeated today on 27.3.2011 and Rs.480/- appr was deducted from my main balance towards checking e-mails as done in case of earlier deduction of Rs.500/- on 28.2.2011 (refunded on 15.3.2011).

(2) Today on 27.3.2011 while I started checking my e-mails my internet balance was 70 MB appr and main balance was more than Rs.480/- in respect of my no.9954479553 . Suddenly the net was disconnected and my internet balance reduced to ZERO as well as my main balance to 18 paise

(3) Then I recharged 50 MB to my another no.8011315323 through *222# and writing these lines for perusal of airtel people through this platform.

(4) What is happening with my account time and again? Are they playing deduction-deduction?

May I hope that immediately my deducted amount Rs.480/- and internet balance 70MB be refunded?

Thanking in anticipation,

Dr. Amar Nath Mishra

9954479553, 8011315323

Company: Airtel
Country: India
State: Assam
City: Jorhat

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