Airtel
Behaviours

I'm Sathiya seelan. My no is 9894444957 (Now Vodafone). On Feb 20 th, My mobile was switched off condition from 8.30AM to 1 pm in my pant pocket (No chance to other handling) because of government examination. when i was switched on my mobile after 1pm, my balance reduced more than 15 rupees. when i was contact with customer care (Airtel), they told that charge claim for download (GPRS) at 10am.but that answer is not good for reality. Again i was upgrade my account by rechage Rs.10, Immediately Rs.10 decreased from my account. Again i was contact customer care at 2pm. Customer Helpline officers (198) does not talk with me properly. He angry with me and suddenly they disconnected my call.within next 2 days, I was applied mobile portability to vodafone. I've received a call from airtel side. Officers discussed about mobile portability reasons. I informed my complaints and customer care responsibilities. They promised their fault will be rectify within two days.but the problem does not solve in more than two days. Again i was contact customer helpline 198, but my calls does not connect it. Then i was tried to contact 198 from various numbers. They does not give correct answer and responsibility. Then i was change my network after many Problems from airtel side.(I've all evidence to gave compliant to customer Helpline as Voice recording)

Company: Airtel
Country: India
State: Tamil Nadu

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