Airtel
Wrond deduction of balance
- 04-05-2011
- 203
My number is 9818108642. RS 837 deducted from my phone on 2nd of April because of using internet for 25 mins. the 198 Guy (coustmer care) told me i used 5 GB data. Timing of usage (2nd of April 7:39 PM to 8:04 PM), for that the is the deduction.
I talked to 5 different agents they say "hold the line we r transfering u to our Senior executive" then put me on hold, and never return (disconect the line) they say thats its a technical issue.
HELLOOOOOO same technical issue always. From 2nd april till today 5th April i have not talked with there Senior executive, nor my issue is been corrected, THE complaint no. is 67702100 .
Can some one look into it Coz its not possible to use 5GB in 25 Mins with the internet speed Airtel provides.or i will sue u guys
Company: Airtel
Country: India
State: Delhi