Airtel
Subscription and third party app charges
- 04-08-2011
- 154
Dear Sir/Madam,
I, Anurag Zope (9967433379) would like to inform you about random activation of services while browsing. I was browsing when a page opened for downloading games, I closed the window but still i got a message that I have subscribed to T20 game and I have been charged 99 Rs, again I was subscribed to airtel cricket pack for 30Rs without me having enabled it. If you can ask for confirmation for stopping a paid service, why cant you ask confirmation before you start/subscribe to any paid service/ third party applications etc. I have had to pay 130 Rs without my fault. Please ensure a confirmation mechanism is in place for charged services/apps before they can be activated / downloaded.
Thanks & regards
Anurag Zope
Company: Airtel
Country: India
State: Maharashtra