Airtel
Wrong billing

As I was in the process of moving out of the above said rented premises, I made a call to Airtel customer care asking them to disconnect the landline and broadband connection. After repeated calls from me, they kept insisting not to disconnect the line. After trying a lot and expressing discontent I got a Complaint no #741102 from a representative named Ankita and she said that my connection is disabled form March 24 onwards. Since then the landline is disconnected and so is the broad band connection. But, I am still getting calls to reinstate the services and I continuously tell them to pick up the land line and broad band instruments, but no one is doing it, not even registering the complaint. And yesterday Apr 29, I got bill of Rs. 473 (Account no . 15531039) for the month of April, for the for the connection, which has been long disconnected.

Company: Airtel
Country: India
State: Maharashtra
City: Mumbai City

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