Airtel
Discontinuation of service abruptly

On 04/05, I, Debasish Dutta brought a new Airtel Pripaid Connection after submitting all the documents and the number 8295248145 was activated.

On the same day I topped up this number with Rs 225 on 04/05 at12:57 PM with trans ID:173854984 and Tariff Recharge on the same day of Rs16 at 12:54 PM with Trans ID 173846887.I still have both the sms.

All of a sudden this number wasdeactivated on 18/05 at 07:45:08 am and on query I was mailed:

We regret to inform you that your number has been permanently

deactivated on 18/05 at 07:45:08 am, as there was no usage of your

account for 90 days or no recharge for 6 months. As per our policy,

this leads to disconnection of the number.

Now they are not responding to my mail, calling the customer care is also futile as they are saying they do not have any such number in their system

Now this has caused lot of problem as this number was given to many.

Please advise how to resolve

Company: Airtel
Country: India
State: Haryana
City: Panipat

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