Airtel
Charged unnecessry

I stay in mumbai my name is ankit, I got a airtel connection with 249 rental and 99 pack of 2gb data and 500 sms daily free. I got a bill of 3000 I called airtel customer service, they said that the data charged is for using facebook and the free 2gb usage is only for airtel connection. This was not clarified from them when I took the connection. They have also charged me for the calls whereas I have onl used 360 minutes and I have 600 minutes free.

I want someone to loook into this matter. I declare as Fraud for me as this is not the service I was looking for. I don't know what is the type of action to be taken against Airte. But I want this to be made clear. I havea salary of 6000 and just switched to airtel as the offer was good and looked like to be within my budget. But it turned out the other way around/

I hope there can be a solution for this..

Regards

Ankit

7738879996

anksin@gmail.com

Company: Airtel
Country: India
State: Maharashtra

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