Hutch
Duplicate SIM card issued

I have purchased connection from hutch under 1399/- scheme with motorola c-115model connection. Hutch issue me mobile no. 9811906548. But after passing 3 days, i receive a blank & rough calls from outside & someone call me that mobile no. 9811906548 issued to mr. Jitender singh & why you have purchased it. He gave me 50, 000/-. I said to the caller that this number alloted to me by hutch how you can say it. But he make me calls at midnight & used rough language to me. I complain to hutch for this to customer care on 111 number. Hutch executive told me that sim card wrongly issued to me is duplicate/issued earlier to jitender. I said to them why they issued me duplicate sim card & if you issued please change my number because i suffer from worry from blank caller. But they refuse to change my number. I sending so many mails to their customer care, they reply that they can't change it because this number attached with mobile & can't be change at any cost. Secondly, one day when i charged my handset, it's screen get cracked. I again complain for handset, but they told me to check it to motorola service centre. I went to motorola service centre, but they refuse to check it they told me that this handset has givem many problems to customers & we can't change it screen. It repair paid by cash rs. 2500/- otherwise change to hutch. I again complain to hutch but they can't help me.

Thirdly, they don't send me the outstanding bill after adjustment with my tariff plan. They charged me very higher & charged me late bill while i can't get my bills for last 3 months.

Company: Hutch
Country: India

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