Hutch
Roaming Charges

Dear Officer

My Hutch No. 9879791802

I received the bill statement from 10th june to 9th july. During I was not in roaming. But my bill indicate roaming charges. I am very laymen, if I was not in roaming,

1 Why roaming charges come in my bill?

2 Why I should pay?

3 Why I should take pain to write these mail?

4 Who will responsible for my mental harassment after showing bill?

5 Why search cyber café?

6 Why write you mail to you?

7 Why waste my time and energy to talk with your ruddy officer for 30 min?

I need above answer.

We are paying money for services not for such harassment.

In this regards I spoke to Mr. Jasvir.vihya and Ms. Komal of Naranpura Ahmadabad Branch. Pl ask them what service they provide to me after just nonsense talk of 30 min.

You are talking about the customer care service. Pl review your service once again where your office can not reply well. We feel now it is waste of time. And what is stipulated is write and pay money what you have charge. Is it so?

I have spend 30 Rs in cybercafé for writing mail. Please credit in my next billing cycle.

I am expect you reply immediately and positively.

With Regards,

Pravin Navle

Company: Hutch
Country: India

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