Hutch
Charged for calls never made

I am presently in Kuwait and have been working here for some time now. I left my mobile connection with my wife in Goa India. She tried giving me calls from Goa, Unfortunate for her, my phone did not ring, even after various attempts. Finally she realized that she has been charged for the calls. She tried calling me from another connection and the call goes through and gets connected to me in KUWAIT.

I approached HUTCH CUSTOMER SERVICE, only to receive a cold response. I am very frustrated and disappointed with the service provider. I was not able to get the refund, neither was I able to get connected using HUTCH.

I have come to the conclusion that even after having a very good relationship with the previous service provider BPL (which was taken over by HUTCH), I am not respected or even heard.

I Would like to inform all who go through this message, BE AWARE OF HUTCH

Company: Hutch
Country: India

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