Airtel
Outgoing calls not allowed while in International Roaming

This is to inform the concerned people that while I was in Russia, I wasnt allowed to call from my Airtel prepaid connection.

Before I went to Russia I activated International roaming Service of Airtel. I was told that I would be able to call from my Prepaid Connection. But when I landed in Russia I found out that I wasnt able to call. No outgoing calls were allowed. Only incoming call came in. Besides I was charged with Rs 150 per minute of Incoming call which is more than the Airtel people told me before I went to Russia.

When I came back and contacted them, they were not able to give any satisfactory answer and even dropped my calls before answering me.

Once one is out of the country, one needs to contact his/her realtives to let them know how one is and may need urgent assitance or help. I wasnt able to do that due to this unwarranted and mean act of Airtel.

I would like to get proper solution and punishment for this mean, improper and uncalled behaviour and service of Airtel which led harrasment and tension to me as well as my family.

Thanksing you,

Anindya Haldar

Mob: 919831274788

mail id: getanihal@gmail.com

Company: Airtel
Country: India
State: West Bengal
City: North 24 Parganas

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