Airtel
Blackberry different charges

Hi,

Hope this mail reaches the right person.

Am writing this mail, after being disgusted by Airtel's service provided to its privileged customers.

Post-paid connection is a commitment that a person makes to the service provider, in faith that he/she would be recipient of good cellular service.

The current rate difference for external service such as Blackberry services, prepaid customers benefit from, just paying 399 for the same service which post paid connections are demanded to pay 599.

I need to know the reason for such a difference, and why would any service provider would want to annoy its customers by creating such a rift.

Well do you guys, want us to shift to prepaid connection, which would make us ever so easy to shift to other service providers or do you jst dont like your retainer customers and dont mind loosing them to your competition.

Having done my research, BSNL/Loop and some other service providers do understand and respect their customers by presenting them blackberry plans at 399 or lesser.

Guess its time to say adios. Will soon complete the formalities to shift to other network.

Am also sharing this letter across social media's, blogs and complaints to garner their attention.

Thanks Airtel, You do know how to loose a customer.

Company: Airtel
Country: India
State: Maharashtra
City: Pune

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