Airtel
Validity extension for friends

My no is 9096339905. My plan is friends (10 paise/min community calling, 50paise/min to all other mobiles with first call at 1rs, 200 sms /day free with 1st sms charged at 1 rs).

SUDDENLY MY CALL RATES ARE BEING CHARGED @1RS/MIN FOR ALL CALLS INCLUDING COMMUNITY CALLING.

I had bought the plan last year. I called customer care (198) many times. One of them say we will message you the options. I received no such message. One said recharge with 110 rs you will get ur plan back. Then when i went AIRTEL RELATIONSHIP CENTER they said first call at 999 to confirm. The lady on the phone said ur friends plan has expired, it cant be converted back to friends plan. When I asked how did my validity abruptly she said I m sorry. U must have recd message to increase validity. I HADN'T RECD ANY MESSAGE TOP INCREASE VALIDITY. She again said sorry.

This similar thing had haapened with my previous no. I HATE AIRTEL. GUYS READING THIS SHUDNT BUY ANY AIRTEL CARD. I LL HAVE TO SWITCH TO MNP..

Company: Airtel
Country: India
State: Maharashtra
City: Nagpur

  <     >