Airtel
Mobile disconected again and again

Hi,

I have converted two prepaid mobile connections (9818027520 and 9810277070) into corporate postpaid connection last month by submiting all required documents. Initially after a week i got SMS to submit documents again as they was telling they have not received documents, so i spoke to the person who has collected it from me. He promised that system will be updated and i don't need to do anything. After one more week incoming calls for one of the mobile connection (9810277070) was blocked, when i asked customer care, they told me its due to non-submission of documents. I have written a mail (14th July) and escalated the matter to corporate co-ordinator for our company and after strugling for 2 days, Incoming calls facility was re-instated (15th July).

Now my connection (9810277070) is completely closed by them on 2nd August and Mobile is saying invalid SIM. When i checked, they are again telling me non-submission of documents.

I am frustrated to the level that i want to surrender both the connections. My contact email is gagan.kumar.virmani@accenture.com

Company: Airtel
Country: India
State: Haryana
City: Faridabad

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