Hutch
Very very bad customer support!

For the last 20 days, i have complained so many times in the customer care and in the walk-in hutch shops about the charges deducted for every call from my account. as promised by hutch, in my plan that the hutch to hutch call would be of 25 paise, but they are keep on deducting Rs1.99 . It is very pathetic from the company like hutch to give such support to customers and also the signal strength of hutch is really bad. presently i am in sector 71 mohali, hardly 400 mtrs from hutch corporate office and their signal strength is very very bad. i had very good impression of vodafone in UK but in punjab, i think it is hell. i even gone to your corporate office to meet the manager today and after 45 minutes of standing in sun, i finally got the visiting card from security to meet to "SHIMPY WALIA" after they talked to him/her on phone, but i had waited for approx 20 minutes again to talk to him/her but she did not pick up the phone and i had to come back without meeting him/her. It is really a very bad support by hutch. If this feedback really concerns you, then take immediate steps to resolve my mobile issue and also revert back the extra charges deducted by hutch. After that i sent them two feedbacks on their hutch site and also sent a mail but still there is no impact of it. I THINK HUTCH IS A TELECOMMUNICATION COMPANY WITH SO MANY COMMITMENTS AND WORSE IS NOTHING IS MET. WORST CUSTOMER SUPPORT AS EVER IMAGINE... NOW I WILL GO TO CONSUMER COURT AS THAT IS THE ONLY PLACE FOR SUCH PEOPLE.

Company: Hutch
Country: India

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