Airtel
Start of services without knowledge

I have airtel connrction for mobile post paid since last 6 years. recently i purchased

new mobile c7 nokia and requested for monthly rental towards mobile internet thro mobile offive. i had downloaded just 5/6 songs which were below the 2 gb limit.but now they have sent me bill for rs 788/- saying that you have downloaded hungama games [ infact clicked gaming link via airtel live and also you have started rs 5/- day gaming services .but the real fact is that i have not clicked any game link nor i have opted for any gaming services .how airtel can charge me for that? also they are orally telling me [ on 121] that these are gaming carges but in the bill they are mentionong it as other messages charges.this is bad cheating by airtel.i called 121 which is customer care no but nobody is bothered to solve my querry? how i should i fight against such cheating by airtel?

Company: Airtel
Country: India
State: Maharashtra

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