Airtel
Applied Download charges without any Download

Hi,

I have been charged Rs.10 for downloading some game from http://gclub.in. But Actually, i didn't initiate any download and even didn't receive downloaded files in my mobile. This is the third time I am receiving this message. I used call the customer care and they refunded for second and third time. But What about the call charges for the customer care. I have been charged (around) Rs.15 for customer care call charges. Also while speaking, if they dont know what to do, they simply disconnecting the call. Is this the way they treat customers??? Really frustrated with the service.

Kindly take some action.

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

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