Airtel
Very Bad Service and Bad behaviou
- 08-17-2011
- 253
Dear Sir/Madam,
This is w.r.t our Corporate Connection which was
taken on 14.06.11. The number allotted to us was 0120-4222555. THe
connection was taken through Mr. Kapil Nankani MObile NO. 9818612677. Mr.
Nankani was handed over Rs. 4000 in cash for the Instrument Charges and he
mentioned on the CEF No. 2768404 where payment details are mentioned as
Rs. 4000 with CEF.
However once I have received the bill then
to my astonishment i have seen that rs. 4000 has been levied as other
charges. For the same we have tried to contact Mr. Kapil Nankani, however
he has constantly avoided taking our call and has not reverted. We had
earlier also made a complaint at your Noida Sector 59 address, however our
query was not resolved. We have again made another complaint for which
reference no given was 2392772. The CEF clearly mentions that Rs. 4000 has
been paid alongwith the CEF.
He has earlier also tried to
mislead us by selling multiple individual connections in the name of
our director Mrs. Sweta Priyadershi. connections sold earlier were
4116767, 4116969. THe same was done seemingly because he looks after
Individual connection and not corporate connection.
What is
really bad is his behavious in not picking up the calls and misleading us
constantly.
Request you to kindly investigate the same and take
strong action against the individual concerned. If no action is taken then
we shall be forced to file an FIR. awaiting your quick revert,
Sweta Priyadershi
Director Hi Impact Consultants Pvt Ltd
9953524451
Company: Airtel
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar