Airtel
Exaggerated arbitrary bill

Sir, for the last about four years I have been suscribing to the Airtel Land line no-01145574181 and later we also opted by its broadband. But in the month of Aril 2011 (tentatively) the Airtel through its representative called us and offered the service of IPTV broadband with call faciilty which suited to me and i agreed. In the month of June they insatalled the instrument and i paid AIRTEL checque of Rs-1750/- vide cheque no-885181 Axis bank Khan market which cleared in the account of Airtel on 10/06.They gave me the service. But on 27/06 vide bill no-540655830 Airtel sent me a bill demanding Rs 3574.47 in which they charged again Rs 1750/-installation chagre which i had already paid as above. They also charged Rs-25 for film "Udan " which was free. They added late fee of Rs75/- on which they levied taxes of rs 326.79 thus the whole bill totalling 3574.47/- I contacted Airtel customer service and brought the unfair exaggerated bill in their notice. Then realized their fault and assured the send me revised bill. But till now I have not received the corrected bill though I have brought this indiscrepencies in the notice of Airtel. Some complaint numbers are 48971360 dated 16/07, 4907242 dated 21/07 and 2469744 dated 18/08. All the time Airtel assured that they are sending me the corrected bill deducting all the overcharges but till now they have not settled the bill. Now i have been bringing this again in the notice of Airtel through this complaint. Please give me the correct bill in place of wrong exaggerated bill and relieve me from undue financial liabilities. Regards. Prabha Ojaswi

Company: Airtel
Country: India
State: Delhi
City: South West Delhi

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