Airtel
Unwanted Deductions
- 09-15-2011
- 126
After several complaints to airtel customer service they keep activating there services as if they are immune from any physical law of this country, i dont understand how they are getting away with such, i have activated do not disturb (DND) on my dad's mobile almost six months ago but he still gets messages and unwanted services activated, yesterday his balance gone to Rs 16 from Rs 120 something, when i called the customer service they said that the particular mobile number has 4 services activated on it. I asked how did that happen and they very politely said that 'you have activated it sir'. Only thing my dad use his phone for is to make and receive calls, i dont understand how difficult is it to maintain a good business stratergy we as Indian customers never had big expectations from the service providers anyways but atleast people except that there money does not get stolen like this, airtel and many other service providers are corporate thieves, if we catch a normal thiefs we can handover them to police but these are diffrent kind of thiefs that steal money from you in broad daylight and nothing will happen to them.
i dont know wether they are going to refund the money or not or they even care care about there customers anymore but this is my dad's number 9866389424.
A very
Company: Airtel
Country: India
State: Andhra Pradesh
City: Hyderabad