Hutch Mumbai
Harassment on paid bill!

I made a payment for my Hutch Bill of July on 27th Of July through ICICI Internet Banking in full. I paid Rs. 1500.00 which immediately got debited from my account and showed successful payment.

To my surprise, Hutch discontinued my outgoing calls while I was out of town. On calling them, I was told that they have not received payment. I almost in a state of shock told them the transaction number and details. They apologized and said that their network is not working properly so the confusion.

But in a gap of three days again they discontinued my outgoing and again the whole thing happened when i called the customer service. Some one who posed as a Sr. Manager told me not to worry and things will be taken care off.

Now, every day I get call or text from Hutch asking me to make that payment which I have already made. This is complete customer harassment. I feel highly irritated and upset on the quality of service.

Company: Hutch Mumbai
Country: India

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