Hutch - now Vodafone
Bills not getting updated

Telecommunications

I have been constantly complaining about my bill not getting updated. During my meeting they assured me that the same will be updated in 24 hrs and will get back to me the next morning. But still in vain. My follow ups started form the 14th Aug'07 And i am still in the same position.

Following are the details for your perusal :

A.)

Transaction Date : 07 th Aug'07

Transaction ID : 38797943

Amount: Rs 800

B.)

Transaction Date : 08 th Aug'07

Transaction ID : 38955843

Amount: Rs 800

Both these transactions were made online through internet banking. Inspite of submitting the bank statement and clearance of payment from the bank no action has been taken.

One of the payments got updated but the other is yet to get updated. It's been more than a month and a half that i have been following up. But there has been no action taken from their end.


Company: Hutch - now Vodafone
Country: India
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