Airtel
Poor service

Sir/madam,

I have ported from vodafone to airtel using MNP.My card was activated on 17-sep 10:30 pm. I was promised by airtel my sim would be ideal for 2 to 5 hours and would function after that, but my sim was stil ideal. I am unable to send message, recieve calls, make calls or even recharge. I have raised complaint with airtel customer care and they asked me to recharge for rs 49 or 24 to activate my sim. when i tried it, the recharge was not successful. Again when i contacted the customer care they asked me to check with the dealor. when i checked with the airtel dealer in T.nagar they said everything is clear from thier side. I have been calling airtel daily and there has not yet a solution for this. I have been without any contacts for the past 5 days. They are not even providing the complaint ID. I have sent mail to them but there is no sign of progress. I am using this number for my professional and personal use. The poor service and irresponsible nature of airtel has made my life miserable. I am undergoing lot of pressure and depression. Kindly let me know how to deal this issue legally.

Thanks,

M.V.Dharani Raj

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

  <     >