Airtel
Deduction for game download

Sir,

My name is Dasaradh and my mobile number is 9966990335.

I have got a message saying that Rs99/- have been deducted from your account for the game download which I have not downloaded anything.

When I saw the balance was reduced by Rs99.

When I tried to talk with costumer care they simply saying you have downloaded a java game which costed you Rs99. I have not downloaded any game.

When I tried to lodge a complaint they are saying that "such a complain can't be lodged and you won't get any refund for that.

I have already seen such type of complaints against Airtel. I have not downloaded any game. If I want to download I will download from ovi store (I am using symbian^3 phone) which uses a debit card.

Please see into the issue and refund me my money.

Phone number-9966990335

Mail id - alwaysramu@gmail.com

Company: Airtel
Country: India
State: Andhra Pradesh

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