Airtel
SMS from AD-54321 without my knowledge - deducted 99

SMS from AD-54321 without my knowledge and deducted 99/-

Hi Airtel customer care,

I got an SMS from AD-54321 saying "Thanks for downloading java game, and you have been charged 99/&-quot;.

What I wonder is, I never sent any sms or link to activate this service.

And also when sent sms stop to 121 i got message that no services are active in this mobile then how can they deducted 99/-

I guess is this a new strategy to get more money from innocent customer

I called customer service also, i didn't get correct answer

this is second time i faced this problem earlier they deducted 10/- now increased to 99/-

earlier also i cmplained customer care but till now no there is no rectification

Please resolve this problem.

My number: 9618175305

Company: Airtel
Country: India
State: Andhra Pradesh
City: Hyderabad

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