Airtel
Poor Customer Service

Hello,

I am an Airtel customer for past 5 years in Chennai. The customer service was very good till last year. But for the past one year, the quality had came down to a drastic situation. Not even one executive in Airtel Customer Care (number 121) speaks good English. They know to speak only Tamil. In Chennai, more than 50% of the population are non-Tamils. We are suffering a lot to speak and rectify our problems with Airtel people.

All my clients and dear ones have this number and i don't have any means to change the connection as it will affect my business and connections. I don't know whom to complain.

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

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