Airtel
Change of my Postpaid Mobile Connections Bill Plan without my consent

Respected Sir,

I had already mailed this mail to Airtel at 121@in.airtel.com on 01.10.2011 at 10:02 pm and also to the Chairman and and as well as Legal Adviser/TRAI. I also received a acknowledgement message on my Mobile number 9650799192 through 121 that "Thank you for writing to Airtel. We acknowlege the receipt of you email. We shall revert to you within 24 hours. And after laps of time I am mailing you the same complaint as no communication has been made through Airtel till date.

I am the subscriber of Mobile Service from last 9 years and using 8 mobiles from Airtel only. On 01.10.2011at around 1:15 pm i got a same message by AD-Service on my CUG's mobile numbers which are activated in the Bill Plan RA 13 CUG 25 (North) which is a corporatate connection of Railtel, Ministry of Railways, New Delhi that "Your bill plan will be revised w.e.f. 1-Oct-11. New rates: Monthly Rental Rs. 140, local @30 p. STD @60, National Roaming @ 60 Unlimited GPRS @ Rs 50 @ Zonal CUG free.

As it was a very shocking message that without my request how my plan got changed. As the CUG numbers were activated in COIP "Company Owned by Individual Paid". And at time of activation only my Railway id proof was taken by the airtel representative and my numbers got activated without any written/verbal agreement that in near furture the plan will get changed and as well as no information was also provided that the plan will automatically changed without taking my consent.

As the the Bill Plan RA 13 CUG 25 (North) is the Zero Rental Plan and all of sudden I have to pay Rs. 140/- rental per month on each mobile which finally comes to the monthly expense of Rs. 1120/- is not a small ammount.

It is a clear cut cheating of the company, and such types of frauds can't expected by the reputed Company like Airtel. I want to tell you that Railways is not bearing any expenses on my usages and only I am paying monthly rentals from my pocket for my usages. As it is matter of my own concern I will definately file a suit in Consumer Court for such type of act against the company. And I will not pay rent for my mobile connections as my plan was activated in zero rental and I will also not discontinue my all the mobile services untill any legal decision will come. What ever tie up Airtel had made with Railways or Railways had made with Airtel, I am not aware of that, my connection was activated in Zero Rental let it remain activated in same plan and not in revised one which is of with Monthly Rental of Rs.140/-.

I therefore request you to kindly look into the matter at the earliest. An early action is highly appreciated.

Thanks and Regards.

Anubhav Tandon

Offical Address

Commercial Inspector

Ministry of Railways

Room No. 446

Rail Bhavan

New Delhi

Mobile Number: 9650799192

e.mail: a_anubhav@yahoo.com

Residential Address: 1/6118, Street No. 2,

East Rohtas Nagar, Shahdara Delhi- 110032

Company: Airtel
Country: India
State: Delhi
City: East Delhi

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