Airtel
Deducting 99 rs for javagame, -after repeated request not to activate the services

Its third time in in 4 months,

on 7th October at there was deduction of 99 for downloading java game, i never downloaded anything,

I made complaint on 8th morning (SR-486832)

i received another sms on 12th October that it is not possible to refund as i downloaded some najara java game (i don't know what game it is)

again i called customer service to find the reason, they told to cancel all the active services by sending sms - MASALA CANCEL - surprising that when i sent i received another sms you are not currently active.

that means this is Airtel's new strategy to increase the sales by cheating the customers. Mr Airtel if you are in money crunch just beg for charity but never cheat customer.

if you cheat like this it effect your business totally (i don't know how you boast yourself that you are number one in customer service)

O!!! I got it it is by providing unnecessary services to the customers and earning money and torturing customers by providing with this type of services, yes i do agree all these services, services only.

i don't want this type of nonsense services for my mobile number (9618175305) and already requested for it and when i am sending sms to stop these type of services its telling its not actives but then i don't know how money is getting deducted

I guess i need to go to consumer court and TRAI, as i have my mobile with me with no java games installed and i have other proofs also, Dear all other customers of Airtel please and http://inconsumercomplaints.com help me in the process of lodging the complaint against Airtel. its no for rs99 but its for mental torture they are giving to us.

I guess it is our duty to make customers aware about this type nonsense facilities been given to customer forcibly.

Every day hen some sms comes from Airtel, i Fear this time how much they will deduct in the name of some nonsense service

Or I planed to shift to other mobile service providers, at least i will have peace of mind that nobody will deduct money without knowing by me.

Company: Airtel
Country: India
State: Andhra Pradesh
City: Hyderabad

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