Airtel
Serious issues with Broadband billing

Telecommunications

I have been facing serious issues with Airtel Broadband Billing

In the month of August I got message on 27th that my 80% of my 3GB is consumed even though I hardly use my broadband. The bill was Rs. 1041

In the month of September I got the message on 25th that my 80% is consumed and switched off my broadband. The bill was Rs. 1861!

This month I have got the message on 13th October that my 80% is consumed. I switched on my wireless modem only on 8th of October and I have hardly used my broadband in last 5 days!

When I see the bill I see that a download happening at 1 hour interval. I had sent a complaint to Airtel but no investigation has been done so far!

Who can do the investigation on this issue?


Company: Airtel
Country: India
State: Karnataka
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