Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Deactivation of my numbe | News #72674

Airtel
Deactivation of my numbe

I had purchased Airtel Sim Card No. 7738224479 by paying Rs.699/- by cheque in the name of Bharti Airtel Limited. The amount was deducted from my bank account on 19.09.2011. On 13.09.2011 the number was activated. After 7 to 8 days it was disconnected abruptly giving the reason, that the person was not at home, when the Airtel person had come for verification of the documents. When I visited their Customer Relationship Centre at Ram Maruti Road Thane, along with all the documents for verification, I was told to pay Rs.699/- again for another new connection, as the old one is cancelled.

Why should I pay again, as I have already paid the amount and they have already received the amount. They are just refusing to activate the old number.

Please look into this matter.


Company: Airtel

Country: India   State: Maharashtra   City: Thane

Category: Telecommunications

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