Airtel
No response from customer care

I recharged my airtel mobile No. (9724218527) with Rs. 58.00 (200 Free msgs per day with a validity of 30 days) on the 23rd of November at 0915 hrs. I hold a receipt of the same and I too received a msg from airtel saying that my mobile has been recharged which I have saved in my drafts.

But I could not get the benefit of free msgs and I registered my complaint with airtel on the same day (Request Reference No. CBNRA31124453783). I was told by the Customer Care Executive that my request would be attended to by 28th of Nov. I received a call from airtel on the 28th of November saying that within 48 hours my problem would be resolved and I was also given a refund of Rs. 15.00 as compensation. But now it is more than 96 hours and I have not got the free msgs benefit. I tried to call up the Airtel customer care but I am unable to reach them. I could not reach any customer care executive. Please help me.

Company: Airtel
Country: India
State: Gujarat
City: Vadodara

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